Mike is an internationally experienced executive retail professional with a diverse career in luxury travel retail, department stores, and specialty food/gifts & apparel, including prior roles at 3Sixty Duty Free, DFS Group Limited, Harry & David, Gottschalk’s, and Macy’s. After a successful decade at DFS Group Ltd., the world’s leading luxury travel retailer (www.dfsgroup.com), he launched his consultancy, Osorio Group LLC (www.jamwithmike.co), in January 2018.

In May 2018 Mike engaged with 3Sixty (www.3sixtydutyfree.com) over a one-year contract as President Organizational Change & Effectiveness, helping the world’s largest inflight duty free retailer in its transformation to a significant player in both inflight and airport retailing.

As of May 2019, Mike has joined Tori Richard as Vice President Retail, eCommerce & Marketing to help iconic Hawaii resort wear brands Tori Richard and Kahala (www.toririchard.com & www.kahala.com) enter their next phase of growth, overseeing all aspects of Hawaii-based retail stores, online and digital communications, and marketing.

In addition, Mike serves on the boards of three startup companies in Utah (www.o2today.com), Texas (www.giftingbrands.com) and Hawaii (www.shakatea.com), as an advisor for two startup accelerators including Mana Up (www.manauphawaii.com), and Blue Startups (www.bluestartups.com), and as an advisor for the Santa Clara University Retail Management Institute (www.scu.edu/business/retail-management-institute/).

Mike brings his experience and capabilities to individuals, teams and organizations in their quest to deliver personal and business growth, deliver top and bottom-line results, and create the foundation and vision for future competitiveness and success.


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